Contact our sales departments

To purchase your ticket by telephone, please contact the Sales and Service Centre at:

Telephone: +62 21 2927 2257 or 001803442670 (toll free)

Opening hours:
Monday to Friday from 8.00 - 20.00
Saturday to Sunday from 8.00 - 17.30
Closed on 25 December and 01 January

A refund is subject to the conditions of the fare you purchased.
For more information on your ticket conditions, you can contact the Air France Sales and Service Centre at :

Telephone: +62 21 2927 2257 or 001803442670 (toll free)

Opening hours:
Monday to Friday from 8.00 - 20.00 
Saturday to Sunday from 8.00 - 17.30 
Closed on 25 December and 01 January

If your ticket is flexible and can be modified with or without penalty, you can consult, complete or modify your booking online under "Manage your bookings".

Find addresses and contact information for Air France ticket offices around the world.

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